Exchange on first purchase
For first-time purchasers,
We offer exchanges if the size does not fit.
*For size consultation before purchase, press the balloon button at the bottom right of the page ,
A chat screen will open, so please feel free to contact us.
If you wish to exchange after purchase,
Please include the following in your comments and send.
1. "Exchange" or "Return"
2. Buyer's name
3. Exchange product name
4. Contents of change (e.g. exchanging S size for M size, etc.)
[Replacement supplementary information for initial purchase]
We will also accept exchanges for other products or returns.
In addition, at the time of exchange, the customer is responsible for the cost of returning the product to us.
(If it is a non-standard-size mail, it can be sent at a low cost.)
When the product from the customer arrives here,
After inspection, we will exchange it.
We will not be able to respond to contact after one week has passed since the product arrived.
Because products that have only been tried on are eligible,
Please understand that we cannot accept exchanges or returns if the product has been used remarkably.